Alvin Gan, KPMG Management and Risk Consulting Head of IT enabled Transformation, was one of the panelist during the ACCA Malaysia Annual Conference 2018 themed ‘Navigating the future world of finance’, who discussed the adoption of a structured approach to RPA technology implementation.

“The first step is to clearly document and map processes. This allows the identification of specific processes with a heavy concentration of manual labour that are high in cost – typically good candidates for RPA. This is also an opportunity to conduct business process re-engineering,” said Gan.

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