Technological advancements, particularly artificial intelligence (AI), are reshaping how businesses operate—including tax functions. With AI-powered tools and analytics driving automation and data integration, tax compliance is evolving rapidly. Governments are also leveraging these innovations to enhance tax collection and administration, making it crucial for businesses to stay ahead of regulatory changes.
In Malaysia, the indirect tax regime have undergone significant developments—from the transition between Goods and Services Tax (GST) and Sales Tax and Services Tax (SST) to ongoing legislation updates. A key milestone in this digital transformation is the implementation of e-invoicing, which aligns with the nation’s broader goals to enhance the digital economy and improve tax efficiency. This shift encourages greater compliance, particularly among SMEs, while also supporting voluntary disclosures by taxpayers and businesses.
Our Future of Indirect Taxes to 2030 report examines past predictions, analyzes current trends, and provides new forecasts for the decade ahead—globally. While the future is never certain, this report encourages businesses to reflect on emerging changes, evaluate key developments, and take proactive steps to adapt—ensuring they remain competitive in an evolving tax landscape.