Santiago Massari

Senior Manager, People and Change Advisory Services

KPMG in Malta

Santiago is a highly experienced Change Management professional with over a decade of experience driving large-scale transformation projects, across a variety of industries and geographies. Currently, he specialises in guiding clients through AI transformations and redefining workforce structures to establish sustainable hybrid ecosystems. Santiago’s approach is deeply rooted in his people-oriented philosophy, placing human factors at the forefront of every change initiative. Over the years, Santiago has adeptly managed change initiatives for numerous top-tier clients, facilitating cultural shifts, process enhancements, and technological upgrades. His expertise enables him to navigate complex organisational environments and foster effective collaboration among diverse stakeholder groups. Santiago’s proficiency in change management allows him to craft and implement strategies that are closely aligned with business objectives, ensuring smooth transitions. He works closely with C-suite executives and senior leaders to ensure stakeholder alignment, assess organisational impacts, and tailor communication plans. Additionally, he is skilled in developing comprehensive training programs and deploying change networks to support successful transformations. As a passionate advocate for innovation, Santiago is committed to delivering people-centric solutions that meet both organisational and employee needs. His dedication to fostering positive change ensures that every project he undertakes achieves its desired outcomes.

Areas of expertise

Advisory   People and Change   Business Change Management   Technology Transformations   AI and Workforce Transformations   Talent and Organisation