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Tax Technologies with a Focus on Generative AI are Redefining the Tax Function – and the Future Starts Now

KPMG professionals from across the Central Asia & Caucasus (CCA) region participated in the 2025 EMA Tax Reimagined Leaders meeting in Zurich – a two-day forum that brought together nearly 100 transformation and compliance leaders from 40+ KPMG practices across Europe, the Middle East and Africa.

Representing the region, Nerses Nersisyan, Partner, KPMG Armenia, joined a panel with client and global colleagues to discuss how the tax function is evolving today and how it must continue to transform in future amid rising regulatory complexity, technological disruption, and growing expectations from CFOs, CEOs and tax authorities.

Assel Nizamieva, Partner, KPMG Kazakhstan, also attended the event, ensuring the CCA perspective was fully reflected while gaining insights into how the region can leverage advanced tools to automate tax compliance functions.

During the panel, Nerses emphasized that Digital Gateway GenAI is already redefining the tax function, reshaping delivery models, risk management, and client experience. He highlighted how GenAI integrates with KPMG’s broader technology ecosystem, drives workflow transformation, strengthens quality and consistency, and accelerates the shift from manual processes to intelligent automation. The discussion also addressed the need for new skillsets, robust data foundations, and closer collaboration between Tax, Technology, and business teams.

As Nerses noted, “Ownership of change closes the last mile from insight to impact” – and DG GenAI is the catalyst that converts capability into scalable outcomes for clients across CCA and the wider EMA region.

Over the two days, participants explored:

  • Corporate Tax and Statutory Accounts – the role of DG ecosystem and the outputs from Project Phoenix
  • Indirect Tax – DGi and the enhanced approach to delivery this will bring 
  • Project Management and Transition – how we can use technology to enhance the process
  • Technology roadmap with a focus on generative AI, our service offerings, and how we should bring them to market

The event underscored a clear message: embracing disruption is not optional – it’s essential for delivering stronger client outcomes, better risk management and a more future-ready tax function.

More insights on generative AI and KPMG technology tools are coming soon. Stay tuned for updates across the CCA region.