In recent decades the onrushing speed of technology innovations has affected all areas. In this media hype with the everyday news about breakthroughs in artificial intelligence, intelligent automation, cloud and quantum computing, it is critically important to understand how to adapt to the changes and to make the most out of them.

In the latest report of KPMG Caucasus and Central Asia, the experts analyzed the impact of technology innovations on key industries and identified main trends that could shape the development of companies and the entire market of Caucasus and Central Asia.

The report is based on the data received from more than 70 senior IT executives from the Caucasus and Central Asia countries, who are responsible for implementation of the technology agenda in their organisations. Respondents from eight industries have participated in the survey: 

  • technology and telecommunications,
  • retail and consumer goods,
  • manufacturing,
  • energy companies,
  • healthcare and pharmaceuticals,
  • financial services,
  • governmental organisations.

Key themes

Identifying value amid the hype

The onrushing of technology innovations over the past year has increased the fear of missing out (FOMO – Fear of Missing Out) among organisations. This has resulted in “tech envy” and pushed many organisations to adopt an “invest now and figure it out later” strategy. This approach, notwithstanding its potential benefits, may result in rash decisions and risks if not supported by ongoing monitoring of the results and forecasting long-term implications.

Everything-as-a-Service

By migrating critical systems to cloud platforms, organizations can access better tools to prevent potential failures and minimize unexpected downtime. Cloud computing as the highest priority technology in the region. IT executives see high potential in accelerating development of XaaS platforms which by replacing outdated systems and centralising functions can reduce IT infrastructure complexity and eliminate hardware redundancy.

Strategic role of information security

Information security is becoming a critical component of strategic development of organisations in a digital environment. However, the survey shows that the approach to cybersecurity in many companies is still not mature enough.

Data and AI as the foundation of digital transformation

Companies that excel at collecting, processing, and analyzing large volumes of data unlock opportunities to improve operational efficiency, predict trends, and extract actionable insights.  

Data is the main driver of digital transformation, underpinning and advancing its progress. Data systems that demonstrate a high level of maturity, robust security, and effective manageability form the basis for fostering innovation, improving customer service quality, and increasing competitiveness.

Contacts

Konstantin Aushev

Partner, 
Head of Technology Practice 
KPMG Caucasus and Central Asia
kaushev@kpmg.kz

Oksana Borisova

Partner,
Technology Practice
KPMG Uzbekistan
oksanaborisova@kpmg.co.uz

Anuar Nurakhmetov

Director,
Technology Practice
KPMG Azerbaijan
anurakhmetov@kpmg.com

Papuna Japiashvili

Associate Director,
Technology Practice
KPMG Georgia
pjapiashvili@kpmg.com