Global business excellence models like European Foundation for Quality Management model (EFQM), Malcom Baldrige National Quality Award (MBNQA), Deming Prize are the flexible frameworks which provide a blueprint for organisations to develop a culture of improvements and innovation. They help an organisation to understand gaps, come up with possible solutions and create sustainable value for its stakeholders. Today an organisation must manage major challenges i.e., change and managing operations. This calls for a more collaborative, creative and innovative mindset. The business excellence model allows self-assessment that determines current position of an organisation against the fundamental concepts of excellence.

Training courses and dates

Program Schedule
  EFQM Foundation Training   November 2022
  EFQM Assessor Training   December 2022

Potential benefits of business excellence model

  • Instructor
    Aids in the establishment of a culture of continuous improvement within an organisation
  • Instructor
    Provides a clear diagnosis of an organisation's actions and is useful for strategic planning
  • Instructor
    Emphasises on the importance of purpose, vision, and agile strategies to organisations
  • Instructor
    Provides a tried-and-true framework for making the transition to effective change feasible
  • Instructor
    Acts as a mechanism for sharing best practices both internally and externally
  • Instructor
    Provides analysis and insight into an organisation's operations to guide it to advancement
  • Instructor
    Enables an organisation to have a thorough insight of its own process strengths and weaknesses.

KPMG in India is a Certified Training Organisation and Certified Advisory Organisation from EFQM and has the one of the largest pool of licensed resources in India, experienced and authorised in business excellence assessment and training. We provide EFQM Certified Foundation Training and EFQM Certified Assessor Training to corporates and individuals. We have worked as an advisor and trainer on several engagements, supporting our clients on their business excellence journey, helping with design, development and assessment based on various global frameworks like EFQM, MBNQA, Deming, etc.

EFQM business excellence model aims at continuous improvement in which quality, efficiency and effectiveness are the central criteria. It consists of globally renowned concepts, which assists organisations across all sectors and industries to gain potential benefits from its implementation. Some of the notable industries which have adopted this model include automobile, energy, financial services, manufacturing, mining & metals, construction, telecommunications, pharmaceuticals, etc.

If you an aspiring futuristic organisation or a working individual who likes to have a clear road map to business excellence journey, then EFQM is for you.