This year’s KPMG CEO Outlook provides a revealing view into the objectives, challenges and strategies at the top of the agenda for technology and telecommunications CEOs.
We learned that while this sector’s CEOs are realistic about the challenges facing their companies, they also maintain optimism about prospects for their industries and their companies in particular. In many cases, this assessment represents a modest uptick from our last year’s survey.
As with many industries, technology and telecommunications benefit from the continued growth of the global economy. Global inflation is expected to fall to 4.5 percent by the end of 2024, and that momentum will carry through into 2025. Many global central banks expect a slower decline as inflation levels approach their respective targets. Central banks are expected to roll back their restrictive policies in the second half of the year, providing a boost to growth in 2025 onward.
Not surprisingly, generative AI (Gen AI) was recognised as having the potential to significantly affect the technology and telecommunications sector, promising to impact productivity, marketing, product development, the customer experience and many other areas. Sector CEOs also cited global economic uncertainty and geopolitical complexities as problematic, which comes as no surprise considering the international footprint of most companies in our survey.
Despite the many macroeconomic and geopolitical challenges, confidence remains relatively robust. Nearly three-quarters of sector CEOs are optimistic about growth in their industries. In addition, they recognise the importance of environmental, social and governance (ESG) priorities that support net zero goals, the workforce, company stakeholders and society at large. One key to success will be an unrelenting focus on long-term, sustainable growth, enabled by strategic planning across all functions of a company.
We invite you to review our findings to see what technology and telecommunications CEOs are thinking about and how they are helping to lead their companies into a new era of growth and development.
Get in touch
Unlock the potential within your organisation with insights from our latest Technology and Telecommunications CEO Outlook. At KPMG, we understand the unique challenges and opportunities in the tech and telecoms sectors. Whether you need strategic advice, regulatory support, or growth strategies, our experts are ready to assist.
Contact Anna Scally of our Technology & Media team for an initial conversation; we'd be delighted to hear from you.
Anna Scally
Partner, EMA Region Head of Technology Media & Telecoms
KPMG in Ireland