As the world continues to navigate complexities created during the pandemic, a new set of rules have emerged to govern how we operate our lives both personally and professionally. The old guardrails we used to interact with each other no longer work.

Dealing with even more ambiguity, leaders are now under more pressure while leading their organisations through more complex and even faster change. Transformations are no longer one-time events but should be thought of as continuous evolutions to adapt the workforce to constantly changing external signals. This requires new capabilities and characteristics to drive success:

  • Enabling leaders to drive change within this challenging landscape.
  • Enhancing the ability of leaders to empathise with their employees and be open and transparent about where the organisation is headed.
  • Creating a culture of change and trust to enable the workforce to be resilient in delivering on changing business objectives and drive innovation to scale for each new challenge.
  • Elevating the employee voice and position them at the forefront of the change. This maintains momentum, includes employees in decision making and limits change fatigue throughout the continuous change cycle.

Our People and Change team discuss how business leaders can achieve transformational success, and the key issues to address on the journey.

Get in touch

KPMG’s People & Change team can help you unlock the potential of your people to drive high levels of performance and engagement. To find out more about how our team can help you with what’s next for your business, please get in touch.