Business process improvement (BPI) for public institutions

BPI for public institutions

We help our clients to improve their business performance and achieve bottom-line savings.

We help our clients to improve their business performance and achieve bottom-line savings.

Continuous demands for reduction of available budget and headcount result in an increasing need for operational efficiency in public institutions as well. One of the most common ways to increase efficiency and reduce operating costs is the review and reengineering of the operating model, organizational structure and internal processes in line with the defined and strategic goals of the institution in question.
With a maximum degree of flexibility, KPMG in Hungary offers organizational and business process improvement (BPI) services for our clients. Whether for application to the entire company or only one service unit, for a specific issue or a complex problem, we are at your service.
With the help of our BPI services clients' operating costs may be significantly reduced, even in the mid-term, while quick wins defined during the planning and development phases can lead to additional short-term efficiency improvements.

Our combined approach of BPI and organizational development includes:

1. Evaluation of current “as-is” operations

  • Analysis of national and EU regulatory frameworks
  • Evaluation of current operating model and organizational setup
  • Creation of “as-is” process index
  • Detailed analysis of processes and areas in scope
  • Identification, adjustment and implementation of local and international best practices in similar institutions

2. Design future operating model

  • Identification of future development parameters
  • Creation of mid-term operating model
  • Design of development proposals for future processes
  • Detailed documentation of “to-be” processes
  • Creation of feasibility study, capacity plans and competence matrices
  • Design detailed implementation plan
  • Definition and implementation of quick wins to increase organizational and operational efficiency

3. Implementation

  • Development and design of internal rules of operation, controls and job descriptions related to “to-be” processes
  • Project management and monitoring
  • Status reporting and status meetings
  • Detailed closing reports

Possible gains:

  • Simplified and more efficient operations, reduction of labor-intensive tasks and processes
  • Increased efficiency of work organization, management monitoring and control functions
  • Increasingly transparent and coherent enterprise operations, reduction or elimination of duplications and parallel functions at company, unit or individual job levels
  • Quantified and tangible proposals in all areas backed up by detailed feasibility analysis and implementation plan
  • Rationalization of manual workload
  • Better utilization of the current IT infrastructure and functionalities

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