At KPMG, the future is agent-centric

Artificial Intelligence (AI) is moving from tools that only answer questions to AI agents (Agents) that can take action that is ordinarily done by Humans. In finance, this means software workers that read data, apply policy and accounting rules, act in enterprise systems, and learn within clear controls. These agents are not a trend but improve the work that finance teams do every day.

This paper, The Agentic AI Advantage, is written for finance leaders in Ghana. It explains what a finance agent is, where it fits in the Finance Delivery Model, and how leaders can begin the AI adoption journey in a safe and structured manner. The focus is on outcomes that matter, delivering higher quality financial data, achieving faster and more efficient financial close processes, strengthening internal controls, and providing sharper insights to support informed decision making.

Finance teams in Ghana are managing tight liquidity, rising expectations on compliance, and the shift to digital tax. Agents can help with real work. They can collect and validate electronic VAT invoices. They can run reconciliations and flag issues for action. They can support three-way match, supplier verification and payment readiness. They can apply credit rules, match cash, and prioritise collections. 

They can prepare close checklists, draft simple narratives, and route tasks to the right people. They can build first draft forecasts, compare scenarios, and highlight the drivers that move results. They can gather data for sustainability reporting and track evidence for audit.

This is more than a technology choice - It is a leadership responsibility. Finance, technology, risk and internal audit teams must align on  how agents will operate, what access they will have, and how outcomes will be monitored. Clear role definitions, comprehensive training, and steady guidance will be essential to help teams adapt to these changes.

Trust is non negotiable. Agents must work inside well-designed controls. Data quality, policy libraries, approvals, and segregation of duties must be clear. A human must stay in control. Monitoring, testing and model governance must be routine. Security and privacy must match the standards that boards and regulators expect.

It is important to keep focus. Agents are part of a wider finance strategy, and they work best when the foundation is sound. Ensure leadership is aligned on the value you seek to achieve and modernise your data and core processes to support this. 

Start with a small set of use cases that have clear measures. Prove value, then scale in an orderly way through the service delivery model and the Target Operating Model. Report progress in plain language that builds confidence.

The journey will require effort, but the path forward is clear. Finance agents can help Ghanaian organisations accelerate processes, enhance trust in financial data, and enable professionals to focus on analysis and support executive decision making. I look forward to the dialogue this paper will support and to the ideas it will spark across our finance community.