Efficient technology solutions and managed services

Solutions co-created for your business needs

We design and provide technology solutions as a service, working collaboratively with our clients to address diverse challenges or to automate processes.
Efficient support and continuous development for solutions

We provide tailored support and ongoing development for our solutions, ensuring continuous efficiency and improvement of your operations according to your organisation’s needs.
Outsourced end-to-end solutions

By entrusting maintenance and continuous development to our experts, you can allocate your internal resources to advancing your core business.

The technology products we have developed and our managed services

The digital transformation and its enablers have elevated digital identity development projects among the most significant business initiatives for companies. Employees and customers expect an equally seamless user experience from an organisation’s IT environment as they have become accustomed to as consumers in their private lives.

We help our clients solve challenges related to identity, access, and privilege management, together with our international partner network and technology partners.

The Garant Identity and Access Management (IAM) Support Service offers customers a personalised support service delivered from Finland. The support services provided vary from one organisation to another and offer a range of features and functionalities according to the client’s wishes and needs.

Our solution: Garant Support Service

In addition to strategic IAM consulting and implementation projects, we provide continuous support and further development services for your adopted IAM technology. We call this service offering KPMG Garant. The KPMG Garant service package includes, for example:

Level 2 and Level 3 technical support
Incident management
Service request management
Dedicated service manager and a centralised point of contact
Service level monitoring and reporting
Continuous enhancement, minor development, and configuration changes

A whistleblowing reporting channel – that is, a channel and process for reporting suspected misconduct – is mandatory for all organisations with at least 50 employees and for entities exposed to money laundering, regardless of size. Whistleblower protection legislation aims to ensure that whistleblowers do not suffer consequences because of their disclosure and that their identities are not revealed.

A community and its responsible management will benefit most and meet legal requirements when the channel, as well as the reporting and investigation process, are built to be reliable, take into account conflict of interest issues, and ensure data protection and information security as required by law.

Our solution: Whistleblowing channel service as a fully outsourced solution

KPMG offers a whistleblowing channel service as an outsourced end-to-end solution. Our multidisciplinary experts can manage the entire process if needed – from system deployment to confidential receipt and processing of reports, as well as investigations in accordance with the client’s governance model and specifications. The technical notification system (SaaS service) is provided by an external vendor.

We can also tailor a support package according to the client’s needs for launching the channel and processes, for maintaining them, and for handling or investigating reports.

If an organisation already has a notification system in place, we can assess to what extent the current channel and its operating model meet the requirements of legislation and industry standards, and identify areas where adjustments to the process may be necessary.

KPMG develops and delivers a range of technology solutions as a service, created together with our clients to solve various types of problems or to automate previously manual processes.

We have developed solutions for, for example, the automatic preparation of income tax returns, easy accessibility to employee mobility regulations, customer access rights management, automated customer identification processes (KYC), and the management of international aid projects.

Our solution: Technology products developed by us

Our self-developed technology products typically have the following characteristics:

Off-the-shelf software or services do not provide a solution or do not support the company’s brand
We have specific domain expertise behind the solution
Clients are closely involved in the development activities.

We can deliver technology products or services either by transferring them to the client's own management at the end of the product development project, or we can provide and maintain a Software as a Service (SaaS) solution for the client.

In addition, we also perform audits, provide consulting, and conduct due diligence assignments related to our clients' technology products.

Discover our technology products: KPMG Verokone, Global Immigration Expert

We offer the following expertise as outsourced or managed services, for example:

Information security and data protection management services
Assurance services for sustainability reporting and other ESG reporting
Payroll-related services
Services related to international mobility
Tax function services, such as calculation, tax filing, and regulatory reporting
Services to ensure compliance with indirect tax requirements