As banks focus on the future, institutional resilience—of strategy, the organization, and operations—is the foundation of differentiation in this era of radical business transformation. Banks are reshaping operating and business models by putting customers first and deepening digital engagement; and bank boards are in a once-in-a-lifetime position to help their institutions' management teams seize opportunities to remake their businesses.

In addition to profit-and-loss and compliance considerations - banks are prioritizing the well-being of their workforce while embracing ESG programs. Boards are expected to fully understand management's responses to demands for action on many other issues impacting the industry risk environment: Increased cybersecurity risks; economic challenges; a fast-changing (and uncertain) regulatory landscape, and others. These are matters that will challenge even those boards that are at the top of their game.

A publication of KPMG in the US this new report details views on the issues we believe will sit high on bank board agendas in 2022.

Bank Board Agendas: 2022

Board and management acting as a team to tackle key issues

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