Winning in a tightening market
Slowing growth in the retail banking sector is pushing banks to consider a range of new strategies—from cost management programs and sourcing optimization to the introduction of new products and services that can deepen customer relationships. At the same time, retail banks must strengthen their core competencies by enhancing regulatory compliance, improving product transparency, integrating disparate distribution channels and mitigating the threats associated with cybercrime and fraud.
KPMG & your business
From regulatory compliance and customer optimization to business transformation and cost management, KPMG professionals can help your retail bank thrive amid shifting market conditions.
Risk & regulatory transformation
Assist in meeting tightening capital and liquidity requirements, enhance corporate governance, address stakeholders’ tax morality concerns and strengthen compliance with regulations such as IFRS and FATCA.
Operational transformation
Help develop an innovative operating model capable of managing myriad distribution channels (branch, telephone, mobile, online and social), enhance business agility with data analytics and reduce costs by streamlining your IT infrastructure.
Customer experience & digital transformation
Assist in the growth of revenues and profits by improving your cross-selling strategies, enhancing sales staff capabilities, targeting your products and services to pre-defined customer segments and improving the customer service experience.
Banking
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