The last three decades have seen increasingly rapid evolutions in how technology has transitioned from a supporting role to become a critical resource within today’s organizations. The gradual emergence of this tech-enabled era inevitably influences the way we work and how companies cope with contemporary challenges. In parallel, businesses have made a remarkable shift towards more human-centric operating models over the past years, acknowledging the importance of the human being and the intrinsic complexities that define us. Despite this duality, the uprise of both technology and human-centricity enables the development of a truly connected enterprise and lays the foundation of what is known as the Smart Workplace.

Previously focusing solely on the customer, organizations have broadened their scope by paving the way towards the era of the end-user. The capabilities of the individual, the collaborative experience, and the expectation of a highly efficient, flexible, and hybrid working environment have become increasingly important in the emergence of the Smart Workplace. 

Our Smart Workplace approach embraces the entire workplace to drive sustainable value. It demands a digitally connected enterprise that supports team engagement and productivity, no matter where the team members are located. It combines technology, operations, culture, and employee experience in a holistic approach that is focused on cost efficiency, productivity and growth.

Using the analogy of a light bulb, an extensive and tech-enabling governance structure provides the core elements that enable the Smart Workplace to shine its light. Being encapsuled within the solid structure of a true digital workplace, and surrounded by a collaborative and dynamic company culture, a company’s business operations will transform into a more efficient, responsive, and sustainable workplace within a powered enterprise. Illuminating the path of innovation, the Smart Workplace shines bright.

Modern workplace graph

To maximize business outcomes in the digital economy, organizations must harness human capital, technology, and digital trends to their advantage. A digital workplace decouples work from a physical location, breaks the barriers between people, workplaces, and technologies, and empowers employees to be productive and creative wherever they are in a secure manner.

Based on the 3 pillars above and the governance that holds this framework together, we have developed a service offering that aims to address all of the different key elements that come into play when transitioning to a Smart Workplace. The following six complementary focus areas will support your business, creating sustainable value by embracing both human centricity and technological enablement.

Empower People

Identify where and how to invest in the employee life cycle for the greatest return on employee engagement, expanded career options and improved well-being.

Empower Collaboration

Create seamless experiences through a workplace that gives everyone secure, real-time access to information and allow employees to work better together across work environments.

Empower Operations

Restructuring the corporate TOM to optimize the use of cloud *SaaS opportunities and align IT and operations objectives with the corporate strategy.

Smart Workplace

Design and implement a future proof Smart Workplace strategy that encompasses all technologies people use, in a connected enterprise which supports team engagement and productivity no matter where team members are based.

Smart Workplace Governance

A system of controls and decision-making that is designed to empower teams and not constrain or impede collaboration.

Smart Workplace Insights

Gain valuable insights from your Smart Workplace sensors through intuitive dashboards that help you make informed decisions now and for the future.