The insurance market is changing and there are three reasons why we see this disruption taking place:

1. Customers are demanding the same level of service from insurance as they have become used to from other parts of their lives
2. Sectors are converging enabled by technology and reducing barriers to entry
3. Opportunities are emerging to capture value from the value chain without taking on the risk.

When applied to commercial insurance, we see a collection of seven connected forces reshaping the market.

Over the coming months we are launching a series blogs and videos designed to examine each force in more detail, considering the likely market impact and resulting opportunities it could create. For some of the forces we also have longer articles which explore the individual theme in more depth. As each force is launched, links to the associated videos and articles can be found on this page.

• Risk aggregators
  
  • Read The future of commercial insurance report here
    
• Emerging risks
  • Read How augmented and virtual reality are changing the insurance landscape report here
• Expanding products to solutions
  • Read the Seizing the cyber insurance opportunity report here
    
  • Read the Political risk and crisis management insurance report here
    
• Collaboration
• Using data
• Excess capacity
  
• Agile operating models
  • Read the Grow or go: Taking a portfolio approach to growth report here.
    

• Implementing IDD – the regulatory road ahead for the Belgian insurance sector in 2018
  
• Navigating change: Feedback from insurers on IFRS 17 and IFRS 9 implementation
• Forging the future: Embracing fintech to evolve and grow
• Insurers get practical about becoming customer centric organizations
• Preparing to seize the cyber insurance opportunity

• KPMG Insurance Newsletter – December 2017