Patrick Maes

Head of Customer, Sales & Marketing Advisory

KPMG in Belgium

Patrick is Head of KPMG Belgium's Customer, Sales & Marketing Advisory. He worked in banking, advertising and consulting, founded his own consultancy agency, and is an author and keynote speaker. His particular field of expertise lies in the efficient and future-proof organization of the marketing, sales and service function in different industries.

As an associated partner of KPMG Patrick worked on projects related to customer experience design, marketing efficiency, sales transformation, contact center organization, CRM and business modeling.

  • Massachusetts Institute of Technology - Digital Transformation, AI, marketing analytics and Platform Business Modeling 2018 – 2018

  • Vlerick Business School - Advanced Management Program 2002 – 2002

  • Antwerp Management School - Commercial and Financial Science 1982 – 1983

  • AP Hogeschool Antwerpen - Bachelor's degree, Marketing and General Management 1979 – 1981