A leading global manufacturer of construction machinery chose KPMG to implement Microsoft Dynamics 365 Finance and Operations (ERP) and Snaplogic to replace their legacy ERP and remove point-to-point integrations. This provided automation of key operational processes, increasing efficiency and transparency across the company and an improved user experience for over 1,000+ users across 37 locations in Australia and New Zealand.

The business challenge: To drive operational efficiencies

With their previous ERP systems nearing end-of-life and the significant manual effort to maintain their legacy on-premises systems, this global manufacturer of heavy equipment needed to drive operational efficiencies.

The organisation had grown organically over a number of years and with that the number of applications, managed both internally and externally.

This led to a significant amount of point-to-point integrations for the company with limited consistency and oversight.

Working together: A powerful solution

KPMG worked with the client to simplify their business processes and implemented a common framework for all support functions using leading-practice insights and benchmarks to guide future state design.

Microsoft Dynamics 365 Finance and Operations was implemented and included Finance, Parts Sales, Service, Warehousing and Re-manufacturing, as well as interfaces to a number of other systems covering functionality such as expense management, time and attendance, service contracts, billing, procurement and budgeting/forecasting.

An enterprise integration architecture based on API-led connectivity helped facilitate the adoption of the new Microsoft ERP system and improved integration between operations and systems.

This solution helped to reduce the total cost of ownership with a reduction in costs for future upgrades, internal technology costs and vendor subscriptions.

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