Transcript
ServiceNow has been a dream for my IT team. But over the last few years, we’ve customized the platform beyond recognition.
It used to be easy to add new functions. And system updates were much faster. How can we get back there – and get more value from the platform?
KPMG
Time for a reset.
CTO
What?
KPMG
Untangle the customization. Return the ServiceNow implementation back to baseline level.
CTO
Will we be able to take advantage of the new genAI and cyber capabilities I keep hearing about?
KPMG
Yep. Also scale to other functions.
CTO
And our COO can see how fast IT will be able to move?
KPMG
Of course, we optimize processes and enhance the supporting operating model to help everyone see more value – faster.
We also refresh the platform to give you new capabilities.
CTO
If we bring our ServiceNow instance Back to Baseline, How do will we know it will be effective for us?
KPMG
We evaluate and use an approach that works in your situation.
CTO
My life will be so much easier.
VO
Let KPMG help you reset – back to baseline – and get the most value from your ServiceNow investment.