Robotization, artificial intelligence, the internet of things, cloud; technological developments are following each other in rapid succession. Existing organizations must respond quickly to these developments. But due to rapidly changing market conditions, this is often quite a challenge. Business models are under pressure and are often no longer sufficient to keep up with the market, let alone achieve sustainable progress.
Technological development not only impacts organizations but also consumers. Consumers have more information and power and consumers are more connected than ever. As a result, we see consumers' needs changing and their expectations increasing. Organizations need to respond to this as well.
Below you will find more information about the various developments digitalization brings, both opportunities and risks.